The definition below is taken from a 2002 document that was prepared by the Office of the Minister of State for Administrative Reform (Government of Lebanon): "E-Government Strategy for Lebanon"
THE LEBANESE E-GOVERNMENT VISION
The e-government vision for Lebanon centers around the attainment of a number of strategic objectives based on citizen and business-centric approaches. These are made possible by the facilitating role of Information and Communication Technologies (ICT) and backed by the required institutional and legal frameworks. These objectives can be summarized as follows:
- Dissemination of all public sector information that a citizen (acting in an individual capacity or as a representative of a business establishment or other organization) is entitled to through various communication channels the Internet, via hotlines, through government service centers, etc.
- Fulfillment of all public sector services for citizens online, whether for their individual use
or on behalf of an establishment, through any government office or through the Internet regardless of the geographical location of this office or the residence of the citizen.
- Reduction to a minimum the information and supporting documents required of a citizen to fill out a public sector formality not considering the means by which this formality is being submitted. Once entered in the government information systems, no re-entry of the same information would be required.
- Provision of a single point of notification for a citizen to use in informing the government of any change in personal or business information. From this point, all concerned government information systems will be updated accordingly.
- Realization of all government procurement processes online based on a harmonized commercial coding schema. This is to serve as the leading example for electronic commerce on the national level and hence is intended to foster its growth.
- Attainment of all intra-government information exchanges and communiqus online, reducing in the process the dependency on courier services and/or the diplomatic pouch.