" 1- All governments should either devise an e-government strategy if they do not have one or should revise it periodically if they already have one.
2- If a government does not have a clearly laid-out ICT strategy:
- ministries and agencies may end up working in opposite directions instead of coordinating their efforts. Resulting e-government systems and solutions might not be able to interact and, as a result, would have very little impact
- ministries and agencies may end up working on redundant solutions and creating redundant infrastructures. Redundant solutions and infrastructures - in the negative sense of unnecessary repetitions of a solution and not in the positive sense of backup solutions that ensure continuity of services - are very costly. Governments that barely have funds for one solution may get discouraged by the amount of money being wasted on unnecessary redundant ones
Additionally, a clearly laid out strategy would have performance indicators which are necessary to reassure administrators that e-government is achieving its goals.
3- If a government already has an e-government strategy, it is necessary to revise it periodically to realign it with the changing realities.
An e-government strategy remains a conceptual document. During implementation, many elements that may not have been taken into consideration during the conceptual phase will come into play. Revising the original document to take into consideration these implementation realities is a necessity. It is best to keep in mind that it would be easier to change the original concept by realigning it with the situation on the ground than it would be to realign the situation with what may turn out to be the unrealistic expectations of the original concept. Keeping an open mind and adopting a pragmatic approach would ensure the success of an ever-evolving e-government strategy.