User distribution by Country
Argentina 1
Canada 2
Denmark 1
Egypt 7
Entire Middle East 1
France 1
Germany 1
India 3
Japan 2
jordan 4
kenya 1
Kuwait 1
Lebanon 30
Netherlands 2
Nigeria 1
Other 9
Pakistan 1
Palestine 3
Palestinian Authority 1
Philippines 1
Saudi Arabia 4
South Africa 2
Spain 3
Switzerland 1
Syria 11
Turkey 1
UAE 6
uganda 3
United Kingdom 2
USA 12
Yemen 5
Total Registered Users: 123
Database: Project in Ramallah – West Bank

Project Name:

Academic Portal and E-Learning Platform – Al-Quds Open University

Project Description:

Al-Quds Open University (QOU) is the largest academic institution in Palestine with around 40,000 students (in a variety of fields) and 1031 academic supervisors, all spread across the West Bank and Gaza. QOU follows the open education system and is one of only a handful of Arab universities following the open system. Establishing and using an academic portal and e-Learning platform that supports the existing system is considered to be not only a viable solution to some of the problems faced in the environment but is also envisaged as an essential ingredient of current and future open and distance education services.

In addition to forming the basic platform for an academic portal, the envisaged system would allow the students and instructors to communicate, exchange ideas, ask questions in a virtual class while they are far away. It would also facilitate the activities of the university such as course management, assignments, and examinations; and form a repository of the University’s resources required for both students and staff. The objective of the project was to empower QOU’s Information Technology and Communication Center (ITCC) with the necessary know-how and methodologies to initiate implementation of building its academic portal and e-learning platform.

Database: Project in Jordan, Morocco, Lebanon

Project Name:

Achieving e-Quality in the IT Sector

Project Description:

“Achieving E-Quality in the IT Sector” initiative was designed to meet the UNIFEM strategy of targeting the issue of unemployment among women and to help them generate income by developing their IT skills and linking them to the job market.

According to findings from the study published by UNIFEM, "Jordanian Women in the ICT Space”, there was an urgent need to close the widening gender gap currently existing in the ICT sector and to ensure a positive policy environment guaranteeing women’s full participation in this vital sector. The project came as a direct response to this need, attempting to enable women to build their technical and professional capabilities, allow them the opportunity to compete effectively in the currently male-dominated ICT market and secure their access to high-quality jobs.

“Achieving E-Quality in the IT Sector” Phase I provided CNAP (Cisco Networking Academy Program) training to men and women from ten academies, parallel to their technical training, the students received soft skills training to enhance their skills in areas such as CV writing, communication and creative thinking and therefore increase their chances of finding employment. Upon completion of the program, students received career counseling and were guided to quality jobs in the IT sector.

Phase I of the project proved very successful: over 1600 students received 280 hours of technical training. Around 1000 of them participated in the career counseling activities and over 400 graduates went on to get employment in the IT field.

As UNIFEM worked closely with the individuals and the academies, many academies and organizations witnessing the success of the project expressed their interest in joining. The interest in joining was also driven by Jordan's government policy towards building IT capacity amongst Jordanians as well as by the e-government initiative to incorporate IT into all ministries. Both public and private sector institutions were encouraged to approach UNIFEM and empower their students and staff through training.

Given the reasons mentioned above, the need to continue on with the project became apparent. More work must be done in order to maximize the benefits by allowing more participants to gain from this initiative and help them find quality jobs in the ICT market. Therefore the project was extended to Phase II and is being replicated in Morocco and Lebanon.

UNIFEM will ensure that the program reaches a diverse group of women, prioritizing those who have low-income and who would not normally be able to access this type of capacity building. More specifically, target students within the project include: women entrepreneurs, university and college students, NGO staff as well as women interested in gaining IT skills and joining the ICT sector.

Database: Project in Jordan, Morocco, Lebanon

Project Name:

Achieving e-Quality in the IT Sector

Project Description:

“Achieving E-Quality in the IT Sector” initiative was designed to meet the UNIFEM strategy of targeting the issue of unemployment among women and to help them generate income by developing their IT skills and linking them to the job market.

According to findings from the study published by UNIFEM, "Jordanian Women in the ICT Space”, there was an urgent need to close the widening gender gap currently existing in the ICT sector and to ensure a positive policy environment guaranteeing women’s full participation in this vital sector. The project came as a direct response to this need, attempting to enable women to build their technical and professional capabilities, allow them the opportunity to compete effectively in the currently male-dominated ICT market and secure their access to high-quality jobs.

“Achieving E-Quality in the IT Sector” Phase I provided CNAP (Cisco Networking Academy Program) training to men and women from ten academies, parallel to their technical training, the students received soft skills training to enhance their skills in areas such as CV writing, communication and creative thinking and therefore increase their chances of finding employment. Upon completion of the program, students received career counseling and were guided to quality jobs in the IT sector.

Phase I of the project proved very successful: over 1600 students received 280 hours of technical training. Around 1000 of them participated in the career counseling activities and over 400 graduates went on to get employment in the IT field.

As UNIFEM worked closely with the individuals and the academies, many academies and organizations witnessing the success of the project expressed their interest in joining. The interest in joining was also driven by Jordan's government policy towards building IT capacity amongst Jordanians as well as by the e-government initiative to incorporate IT into all ministries. Both public and private sector institutions were encouraged to approach UNIFEM and empower their students and staff through training.

Given the reasons mentioned above, the need to continue on with the project became apparent. More work must be done in order to maximize the benefits by allowing more participants to gain from this initiative and help them find quality jobs in the ICT market. Therefore the project was extended to Phase II and is being replicated in Morocco and Lebanon.

UNIFEM will ensure that the program reaches a diverse group of women, prioritizing those who have low-income and who would not normally be able to access this type of capacity building. More specifically, target students within the project include: women entrepreneurs, university and college students, NGO staff as well as women interested in gaining IT skills and joining the ICT sector.

Database: Project in Refugee Camps in the West Bank and Gaza Strip: 1. Dheisheh Refugee Camp (West Bank) 2. Khan Younis Refugee Camp (Gaza) 3. Jalazon Refugee Camp ( West Bank) 4. Am’ari Refugee Camp (West Bank) 5. Noor Shams Refugee Camp (West Bank) 6. Nusseirat Refugee Camp (West Bank) Lebanon, Jordan and Syria were planned without any reference to specific areas where the initiative was executed.

Project Name:

Across Borders Project (ABP)

Project Description:

ABP's mission is to empower and improve the living situation of Palestinians living in refugee camps. The project allows the refugee community to establish links with the outside world and opens opportunities for refugee children to build worldwide links.
It also provides opportunities for self-development.

ABP works on:

- Setting-up a Computer & Internet center in each camp. To bring important technical and vocational skills to camp residents. In conjunction with local schools, the increased ability and familiarity with computers and related technology, which will accompany the introduction of these centers, will increase future options for Palestinian refugees.
Tailor-made packaged may be delivered such as Distance Learning (where Internet users may develop their educational level through signing up for training courses offered by CCE on-line)

- Training camp center staff to operate the computer & Internet labs to ensure sustainability

- Overseeing the creation of bilingual (English/Arabic) camp websites.

The ABP sustains, assists, supervises and monitors each camp center for a period of one year, after which each camp center becomes self-sustainable.

Database: Project in Jabal Al-Natheef, Jordan

Project Name:

Al-Karma Center in Jabal Al-Natheef

Project Description:

Al-Karma Center was inaugurated on September 16, 2002 under the patronage of Her Majesty Queen Rania Al-Abdullah, and includes the following five components:

- The Training Institute
- Al-Karma Kitchen
- Jordan River Designs Project
- Wadi Al-Rayan Project
- The Karma Nursery

Only the first of the above listed five project components is directly related to ICT in the context of poverty reduction.

This project was established to serve the underprivileged community that is in dire need for productive income-generating activities that focus on employing the greatest number of community members. They are implemented through the effective participation of the community in terms of contribution in research, supervision and follow up on these projects so that revenue through employment benefited families in need.

Database: Project in Jordan

Project Name:

Arab Network for Bridging the Digital Divide

Project Description:

Project Goals:
- To promote and support ICT skills training in the Arabic and English languages in all the countries of the Arab region
- To enable everyone, if possible, to develop basic competencies in specific IT applications and programs, and hence spread computer and Internet literacy throughout the Arab world.

Database: Project in Jordan

Project Name:

Arab States Regional Network

Project Description:

Project Goals:

1. To use the modern information and communication technologies to realize the human development objectives, reduce poverty, as previously agreed during the Millennium Summit in the United Nations.

2. Employing the concept of information and communication technologies as a successful means for all development efforts.

3. To serve as a bridge between the ICT and development communities and examine how to use ICT to leverage and enhance development programs and projects.

4. To provide a forum for integrating ICT into development programs and address such issues as strategy, infrastructure, enterprise, human capacity, content, applications, and smart partnerships

5. To explore partnerships of public, private, non-profit, civil society and multilateral
stakeholders by helping develop new models of leadership and collaboration to
significantly advance the global effort to bridge the digital divide, foster digital opportunity and firmly put ICT at the service of development for all.

6. To help coordinate, mobilize and link existing and new public and private resources, at
national, regional, and global levels, to comprehensively address the issues of
connectivity, capacity, and content with a view to promoting universal, affordable, and
meaningful access to ICT, particularly for the poor and disadvantaged. Opportunities for
preventing, reducing and eliminating gender disparities in participation in the ICT sector,
and in access to and use of ICT for development will be pro-actively identified.

Database: Project in Various Arab states

Project Name:

Arab Women Connect

Project Description:

Arab Women Connect (AWC) is a bilingual clearinghouse website containing relevant information for Arab women. It is also a development tool to promote women’s usage of the Internet for their daily use and in developing new content through conducting Arabic-Based Internet and e-mail training sessions for Arab women’s organizations.

The project succeeded in providing easy access to gender resources for individuals and organizations around the world. In addition, by conducting Internet and e-mail workshops in various Arab countries the project trained national women’s machineries and relevant NGOs on how to utilize this new medium in their daily work. AWC also built the capacity of project partners to utilize ICT as a tool for information-exchange, networking, advocacy and lobbying.

AWC orientation sessions and presentations have raised the awareness of project partners to the importance of ICT for their daily work. The AWC mailing list and its discussion forums have created a network of communication and information exchange.

Database: Project in Across Egypt (mainly in Universities)

Project Name:

Basic Training Program

Project Description:

The Basic Training Program paves the way for more advanced IT training. It provides high school and university graduates with IT courses and training that would allow them to secure employment both in public and private sector.

The program is divided into 2 levels:

1. Basic Skills Development (initially 96 hours now 360 with a course beginning every 3 month); At the end of the Basic Skills Development section students must take the UNESCO-approved International Computer Driving License (ICDL). If they receive their ICDL, the trainees can continue on to a more advanced level called the Super User.

2. The Super User (360 hours of training)
At this level trainees select one of four streams of specialization: Office Applications, Financial, Engineering & Design and Repair & Maintenance.

Database: Project in Ramallah, West Bank and Gaza

Project Name:

Birzeit University Center for Continuing Education (CCE)- Computer Training

Project Description:

The aim of the Center for Continuing Education is to develop human resources and upgrade skills and capacities of professionals.

The CCE offers courses on a regular basis and covers many issues related with computer technology, focusing on tailor-made computer training courses aim at filling the gaps in skill levels of participants.

CCE cooperates with other institutions to secure training facilities in the West Bank and Gaza for training activities outside the Ramallah area.

The CCE established in 2003 a computer laboratory in Ramallah to provide courses and trainings in various applications including MOUS,A+, MS Project and other advanced courses in web design and Management Information System.

Database: Project in Beqaa, Zarka, Gharandal Village

Project Name:

Canada Fund for Local Initiatives

Project Description:

The Canada Fund for Local Initiatives (CFLI) finances small projects (maximum $50,000) implemented by non-governmental organizations (NGOs) and local communities in areas related to child protection, democracy, poverty alleviation, employment, and the environment.

The Safe Childhood Centre in the Beqaa (one of the beneficiaries of the CFLI) refugee camp provides children with a secure place where they can develop their capacities under the care of trained supervisors. The centre offers access to a library, computer centre, and playground.

In the area of poverty alleviation and employment, the fund is assisting in the creation of an electronic database for employment opportunities in Zarqa; providing support to two programs developing sustainable housing for the poor; and supporting training sessions, funding, and advice for women in Gharandal Village to start their own income-generating projects

Database: Project in Lebanon

Project Name:

Canadian Fund for Social Development

Project Description:

The Canadian Fund for Social Development finances micro projects proposed by local communities and organizations to assist the least fortunate in Lebanese society, particularly refugees, women, unemployed youth, and displaced communities.
The fund provides financing and technical support to local micro projects proposed by civil society organizations and contributes to the economic and social development of rural and semi-urban populations.

The projects will involve initiatives such as
- job training
- health
- education
- community development.

The fund assists self-help activities designed to enhance the social and economic status of the poorest and most marginalized groups, particularly in economically deprived regions.
It also targets Lebanese and Palestinian groups working in refugee camps to help them develop the capacity to find innovative solutions that best deliver much-needed social services and economic development.

Database: Project in North Lebanon (Akkar and Tripoli region)

Project Name:

Capacity Building for Poverty Reduction

Project Description:

The project aimed at building capacities for poverty reduction in Akkar and Tripoli, and was comprised of three components:

1- Surveys and Studies: (multipurpose Survey- Social outlook)
2- MOSA Capacity Building and Social Development Capacity Centers (SDCc): This includes training to MOSA and to local NGO on issues related to social development
3- 11 interventions (Pilot /testing projects) aimed at developing a Project Support Document (PSD) for comprehensive interventions. Of the interventions was a Mobile Computer Training Center to train school students on different villages on the use of computer programs.

Other interventions included:
- Vocational training for youth
- Literacy classes and Basic Education
- Assistant Nurse training
- Crop and Soil Monitoring for farmers
- Provision of accessories for tractors,
- Installation of potable water pipes
- French language courses for intermediate students
- Agro industry workshops.

Database: Project in Jordan

Project Name:

Cisco Networking Academy Program

Project Description:

The project aimed at improving women's information and communications technology (ICT) knowledge and skills, through:

- Training women in the skills needed to compete in a male-dominated job market
- Establishing Cisco Networking Academy Programs with a gender focus
- Linking graduates of the Cisco program with local and regional ICT job markets
- Raising awareness on women's participation in the ICT sector
- Positively influencing national IT policies

Database: Project in Beirut areas namely: - Marmkhael-Ashrafieh - Mazraa - Tarik Jadidah - Ras El-Nabeh

Project Name:

Civic Centers Program

Project Description:

Provides trainees with educational, technical and vocational skills in a variety of major fields (including Computer literacy, programming and hardware assembly) to encourage the seeking of knowledge and promoting self-reliance.

The courses are tailored to cater for the requisites of the labor market

The selection of trainees, from amongst the applicants, generally follows the rule of equal opportunity, but with special attention to candidates who are in critical need to improve their economical and social status and who are sufficiently ambitious to achieve such improvement.

Database: Project in South Lebanon: Rmeich, Khiam, Bebnine, Chebaa, Marjayoun, Bint-Jbeil, Hasbiya, Ebles Saqi, Qaroun, Hebbariyé, Beit leif, Aita Echaab, Mhaidse, and Rachaiya el Foukhar.

Project Name:

Computer Donation

Project Description:

The project entailed distribution of 280 used and refurbished PCs as a donation to entities in need within Mercy Corps’ village clusters.

Choice of the beneficiary community was guided by the possibility of the donation having a long-term impact on productivity and education in the community.

Database: Project in North of Lebanon

Project Name:

Distribution of Computer Equipment

Project Description:

The project consisted of:

- A donation of computers to schools, vocational institutes, universities, municipalities and civil associations;

- Equipping the North Lebanon Bar Association with an IT center.

Database: Project in Jordan (Zarqa and Ajloun)

Project Name:

Enhancing Technical Training and Employment Opportunities for Women

Project Description:

The main objective of the project was to ensure that women are provided with opportunities to obtain the necessary skills required to effectively compete for employment;

The project targeted community colleges in particular, due to the high rates of unemployment and low rates of return among women community college graduates (6.4% as opposed to 21.4% rate of return among post graduate level education);

The project therefore aimed at building the institutional capacities of community colleges and ensure that technical programs offered are designed to meet and adapt to changing labor market needs;

Two pilot ‘non-traditional’ training programs were introduced into the academic curricula in the fields of Information Technology (IT) and Textiles. Further funding opportunities are being explored in order to expand the project and implement new training programs to equip the female community college graduates with the necessary technical and entrepreneurial knowledge and skills that meet labor market demands in relevant sectors.

Database: Project in The North of Lebanon

Project Name:

Eradicating IT Illiteracy

Project Description:

Eradicating IT Illiteracy aims to teach the basics of using computers and the Internet

The Foundation has developed a training curriculum for a nine-week course along with sixteen permanent IT training centers, four temporary summer centers, and a mobile learning center serving remote areas.

Database: Project in Yemen

Project Name:

Establishment of Community Access Centers (CACs)

Project Description:

CACs are intended as platforms for electronic information and knowledge access and sharing, providing affordable public access to information services, specifically targeted to the youth.

The 10 centers established in Yemen serve both as training centers for the youth on information technology, for workforce development and more importantly as “cyber café’” where youth can meet and connect with the outside world in one hand and where NGOs can address specific development issues (unemployment, etc.)

The overall aim of the centers is community socio-economic development through information and communications technologies. Such centers constitute an innovative approach to community development, to networking and social communication, and assist to disseminating information on local services, recreational and educational information, programs and data, in addition to promoting non-formal education.

The establishment of the centers is a joint intervention between the Government, UNDP/ICTDAR and the private sector.

Database: Project in Egypt (Siwa)

Project Name:

Establishment of Community Access Centers (CACs)

Project Description:

CACs in Siwa, is a local program that illustrates the positive role ICT can have in assisting governments to reduce poverty and improve socioeconomic development. It addresses how ICT can be used as a tool for development, the possible role of promoting its use in the oasis, specific areas where ICT can be applied, and the overall strategy for utilizing ICT.

The introduction of CACs to Siwa would open up opportunities for Siwa's people to access information and technology and to improve their living standards through introducing information technology.

The ultimate goal of the Siwa CACs is the development and implementation of a flexible, local approach to community development with an emphasis on non-formal education, using information technology and human resources to increase dramatically the role of training and education in the life-long learning of all community members.

Database: Project in Yemen

Project Name:

E-Strategy

Project Description:

The main aim behind the e-Strategy is to lay out the roadmap for the e-enabling building blocks covering the information and communication technologies (ICT) infrastructure, the institutional and legal frameworks and the human resources from both the service user and service provider perspectives. This shall serve towards achieving the following:

- Mainstreaming ICT into national development priorities
- Formulation of a national e- strategy that includes capacity development, economic opportunity and social equity in addition to infrastructure and other policy dimensions
- Bringing together and facilitating dialogue between all key players on the priorities and modalities of implementation

For that purpose, the project will seek to:
- Conduct e-readiness assessment
- Formulate an e-strategy document highlighting priorities along with implementation plan
- Co-organize series of stakeholders workshops and meetings

Database: Project in Lebanon

Project Name:

E-strategy – Phase II

Project Description:

Phase 1 of the National e-Strategy for Lebanon was completed in Oct 2003, resulting in the E-Strategy document for Lebanon.

The current phase, “Launching the National e-Strategy” will go on until December 31 2004, and the main deliverables are the e-Strategy Implementation Plan as well as a series of short quick win projects.

The subsequent phase will focus on kicking off the implementation.

ICTDAR is responsible for:
- Helping advocacy
- High level political endorsement
- Discussions with private sector
- Support of formulation of the quick win projects
- Organization of workshops to publicize e-strategy

Database: Project in Damascus

Project Name:

E-strategy for Syria

Project Description:

This project aims at creating a platform for analyzing national needs and setting a framework for a national strategy for using ICTs in managing the opportunities and challenges posed by the new global environment.

Database: Project in Lib and Mleih

Project Name:

E-Village Initiative

Project Description:

In line with fulfilling UNIFEM’s strategic objectives to increase awareness of opportunities for women’s participation in the economy and ensure gender equality with respect to the labor market, the proposed project seeks to address the need to increase the capacities and economic opportunities of rural women in the field of information and communications technology within the villages of Lib and Mleih, as a model to bridging the country’s digital divide.

This project combines several of the country’s ongoing IT initiatives into one pilot village, so that in addition to benefiting a rural community, collaborating initiatives can work together, as well as share resources, experiences and best practices. Through the network created in the e-Village, gender-sensitizing initiatives will be achieved thereby creating a gender-mainstreamed development approach.

Through ‘E-Village’, multiple stakeholders have, for the first time in Jordan, joined together to achieve one goal, this has resulted in a model development approach that could be replicated in other villages and cities leading to the creation of His Majesty’s vision of an e-Jordan. This gender-sensitive model can also be tailored to fit the needs and requirements of other villages and cities in the region.

Database: Project in Egypt

Project Name:

ICT for Development Programme

Project Description:

- The initiative builds on Technology Access Community Centers that help the poor, remote communities gain access to computers and the Internet in the battle against illiteracy and social disadvantage;

- It will provide pupils in 50 schools with special courses in computer literacy through the Smart Schools network, which has set up e-learning links between school. This initiative will be a first step towards making all Egyptian students computer literate by introducing an ICT learning package;

- It will also set up mobile Internet centers that will visit schools and community centers in remote parts of the country and teach basic computer and Internet skills;

- The programme will establish a community portal on the Internet, which will offer access to information on issues of interest to citizens and local communities, such as employment opportunities, citizens rights, health, education and business data. It will create electronic libraries to collect and store information on communities and foster the use of ICT for research in local communities;

- The ICT for Illiteracy Eradication initiative, will use multimedia CD-ROM technology to teach people to read and write. The CD-ROM will be distributed through an IT Club network, schools and civil society groups;

- Though all Egyptians stand to benefit from these activities, with female illiteracy at over 40 per cent, there is a special focus on reaching out to women.

Database: Project in Egypt (Lebanon and Syria are still on hold)

Project Name:

ICT Support Center for Small and Medium Enterprises (SMEs)

Project Description:

The ICT center for SMEs will provide Arab SMEs with a one stop shop for their ICT needs.

By providing multiple services and resources allowing Arab SMEs to leverage the use of ICT, the project will increase the capacity of SMEs, especially in terms of employment generation.

The interventions towards SMEs will aim at the retooling of existing business practices with added ICT emphasis for efficiency, markets outreach, the cross-fertilization of information related to market creation, innovation and technology adoption. The program will tend to promote, support and complement large scale and replicable employment generation initiatives.

The overall objective of the center is to provide resources and services to SMEs in the usage of ICT. Such resources and services will allow SMEs in the Arab region to increase competitiveness and efficiency.

Project will cover the following activities:
- Set up an ICT Hub (service provider) in partnership with government, NGOs, professional associations, local authorities and the private sector
- Create nodes through existing Community Access Centers (2nd phase)
- Develop Entrepreneurship specially for Women and Youth
- Develop an SME Info Portal and Toolkit

The centers will be implemented nationally in several Arab Countries based on a regional e-business model replication mechanism through the region.

Project Objectives:
-To foster SMEs creation
-To bring IT jobs to rural areas to address unemployment, underemployment, and population loss
-To enable local development

Database: Project in Lebanon

Project Name:

ICT Support Center for Small and Medium Enterprises (SMEs)

Project Description:

The ICT center for SMEs will provide Arab SMEs with a one stop shop for their ICT needs.

By providing multiple services and resources allowing Arab SMEs to leverage the use of ICT, the project will increase the capacity of SMEs, especially in terms of employment generation.

The interventions towards SMEs will aim at the retooling of existing business practices with added ICT emphasis for efficiency, markets outreach, the cross-fertilization of information related to market creation, innovation and technology adoption. The program will tend to promote, support and complement large scale and replicable employment generation initiatives.

The overall objective of the center is to provide resources and services to SMEs in the usage of ICT. Such resources and services will allow SMEs in the Arab region to increase competitiveness and efficiency.

Project will cover the following activities:
- Set up an ICT Hub (service provider) in partnership with government, NGOs, professional associations, local authorities and the private sector
- Create nodes through existing Community Access Centers (2nd phase)
- Develop Entrepreneurship specially for Women and Youth
- Develop an SME Info Portal and Toolkit

The centers will be implemented nationally in several Arab Countries based on a regional e-business model replication mechanism through the region.

Project Objectives:
-To foster SMEs creation
-To bring IT jobs to rural areas to address unemployment, underemployment, and population loss
-To enable local development

Database: Project in Syria

Project Name:

ICT Support Center for Small and Medium Enterprises (SMEs)

Project Description:

The ICT center for SMEs will provide Arab SMEs with a one stop shop for their ICT needs.

By providing multiple services and resources allowing Arab SMEs to leverage the use of ICT, the project will increase the capacity of SMEs, especially in terms of employment generation.

The interventions towards SMEs will aim at the retooling of existing business practices with added ICT emphasis for efficiency, markets outreach, the cross-fertilization of information related to market creation, innovation and technology adoption. The program will tend to promote, support and complement large scale and replicable employment generation initiatives.

The overall objective of the center is to provide resources and services to SMEs in the usage of ICT. Such resources and services will allow SMEs in the Arab region to increase competitiveness and efficiency.

Project will cover the following activities:
- Set up an ICT Hub (service provider) in partnership with government, NGOs, professional associations, local authorities and the private sector
- Create nodes through existing Community Access Centers (2nd phase)
- Develop Entrepreneurship specially for Women and Youth
- Develop an SME Info Portal and Toolkit

The centers will be implemented nationally in several Arab Countries based on a regional e-business model replication mechanism through the region.

Project Objectives:
-To foster SMEs creation
-To bring IT jobs to rural areas to address unemployment, underemployment, and population loss
-To enable local development

Database: Project in Damascus

Project Name:

ICT4Dev

Project Description:

ICT4Dev will support Syria in the use of Information and communication technology (ICTs) for human development through the provision of the following services in a good number of telecenters across Damascus:

- Internet Access,
- Computer use,
- printing / scanning and fax
- Training (ICDL, graphics design, web design…etc.)

Database: Project in Egypt (Yemen is on-hold)

Project Name:

ICTARB – Information and Communication Technology in Arab Region for the Blind

Project Description:

ICTARB is a regional project initiated by UNDP/ICTDAR, which aims at employing Information and Communication Technology towards assisting the visually impaired in:
- Achieving better social rehabilitation,
- Achieving access to capacity building programme,
- Achieving access to new job opportunities.

The importance of ICTARB is derived from the high percentage of the visually impaired population in the Arab Region.

Egypt is the pilot country and implementation of ICTARB will be in partnership with Sakhr and MCIT. ICTARB will be implemented in existing IT clubs, visually impaired schools and Mobile ICT Units by dedicating a section to the visually impaired people. ICTARB will be rolling out to all the IT clubs and visually impaired schools in Egypt ultimately.

Database: Project in Amman

Project Name:

Improving the Life Conditions of People with Physical Disabilities through the use of ICT Tools and Applications

Project Description:

The aim of this project is to ensure that this national vision applies to all segments of the Jordanian population, including disadvantaged groups such as people with physical disabilities. With an estimated prevalence of 3-7% worldwide, disability represents a great challenge for real human development. As a consequence of cultural beliefs, lack of awareness, and/or inadequate services people with disabilities are often marginalized and are not given the same opportunities of contributing to and participating in local community life.

The main objective of the project is to provide people with physical disabilities with equal educational and employment opportunities through access to ICT applications and services. This will be achieved through the development of three main components:

1) Establishing a specialized IT center with adequate equipment and training for people with physical disabilities. This center will fall under the broader umbrella of the Knowledge Stations initiative that has established 75 IT centers to date, with another 25 to be established by the end of 2004.

2) Developing a programme to increase awareness among community members on the rights and opportunities of people with physical disabilities.

3) Providing business development advice and services as well as other income-generating projects for people with physical disabilities.

In the future, the specialized IT center will also aim to become a research center for the collection and dissemination of data and information on the situation of the physically disabled people in the country.

Database: Project in Jordan covering all Governorates of Kingdom

Project Name:

Internet Bus

Project Description:

With the ultimate aim of eradicating Internet illiteracy, enhancing Internet discovery and training the younger generations on Internet usage, the Jordan Telecom Fund launched the Internet Bus concept.

Equipped with computers connected to the Internet through VSAT, the bus reaches schools in remote areas where no Internet services are available and provides Internet connectivity and awareness building to school students local communities.

The Internet Bus continues its rounds during the summer months by visiting summer camps, youth centers, and cultural centers.

Database: Project in West Bank

Project Name:

IT4Youth

Project Description:

The first main component of the project was to provide 14 schools and a local community center in a chosen cluster of 11 villages in the northern part of the West Bank, with the necessary computer facilities, Internet connectivity, an updated school IT curriculum and
training for teachers and trainers.

The package included structural adjustment of some schools to house the new facility, the purchase of the necessary hardware and supporting software, the training of students and teachers.

The second component involves the development of an IT regional centre in the village of Silet El-Dhaher (Jenin) that serves male and female youths from the 10 other surrounding villages, including the establishment of an IT youth club, vocational training, employability
program for youths aged 10-24 and other social/cultural activities.

A total of 6,000 youths are expected to benefit by the project annually. The IT regional centre was inaugurated in April 2003. An expansion proposal ($3 million) has been submitted in order to implement the project in the Gaza strip.

Database: Project in Jordan

Project Name:

Jordan Information Technology Community Centers Initiative (JITCC)

Project Description:

The projects aims at establishing Information Technology Community Centers throughout the Kingdom to create ICT awareness, provide access and train Jordanians for new age skills.

The objectives are to bridge the digital divide among various communities, enhance capacity building for local community development, promote economic opportunities and sustainability, complement other National initiatives, and engage local communities in socio-economic development.

JITCC is a three-phase project.

Database: Project in - Project Management Unit - Amman; - 100 Knowledge Stations in 12 Governorates around the Kingdom

Project Name:

Knowledge Station

Project Description:

This project is one in a series of government initiatives to utilize the Information and Communication Technology (ICT) revolution as a means to enhance the national economy and further establish the country as a leader in the provision of IT services and products.

There is a recognized digital divide that characterizes Jordanian society, which may be attributed to a number of IT infrastructure limitations such as high computer access costs, lack of relevant facilities and opportunities for affordable basic IT skills training, and geographical location of Internet providers which are predominantly in the North of the country. In order to address these challenges and to act on His Majesty’s vision for all segments of the Jordanian society to move as one towards computer literacy, the Government has embarked on establishing a network of IT Knowledge Stations throughout the Kingdom.

The main objective of the project is to provide equal opportunities for all to benefit from the potential of ICT as a tool for sustainable human development. To this end, the project aims to assist the Government of Jordan in establishing a network of IT centers that offer both rural and urban communities the possibility of gaining access to sophisticated low cost IT services, enhancing their skills and knowledge through specialized IT training, accessing global, regional, and national information through the Internet, and providing consultancies and advice to small businesses.

Database: Project in Mainly in and around Palestinian Refugee Camps in Lebanon

Project Name:

Literacy Program

Project Description:

As part of the organization's Education Program, the literacy program aims at providing a computer training program for girls & boys to enhance their knowledge.

This comes as one project among many other initiatives aimed at enhancing the welfare of Palestinian refugees including:
- The establishment of family centers and donation programs
- Health services the like of dental clinics, mental health care and general polyclinics
- Income Generating Projects & Vocational Training that provide women with embroidery skills and men with barber, and construction training etc)

Database: Project in Jerusalem

Project Name:

Local Aid Coordination Portal

Project Description:

The project involved designing and building a portal platform for the aid community in Palestine. The portal involved both an interface for users as well as online collaboration tools.

Database: Project in Petra, Jordan

Project Name:

MENA Regional Roaming Institute for Women’s Leadership and Training of Trainers

Project Description:

Women’s Learning Partnership for Rights, Development, and Peace (WLP) convened the Middle East/North Africa (MENA) Regional Roaming Institute for Women’s Leadership and Training of Trainers from December 9-15, 2003 in Petra, Jordan.

Thirty women leaders from twelve Arab countries including Algeria, Bahrain, Egypt, Iraq, Jordan, Lebanon, Morocco, Palestine, Saudi Arabia, Sudan, Syria, and Yemen took part in the week-long Institute.

The goal of the Regional Institute was to empower and train Arab women activists in the Middle East and North Africa to become better trainers and advocates for women’s rights and full participation in civil society, and to enable them to provide ICT training to their constituencies that help improve job skills, secure employment, and strengthen micro-enterprise businesses.

Database: Project in Akkar- North Lebanon: - Bebnine - Tal Abbas - Al Mkaybleh

Project Name:

Multipurpose Technology Community Centers (MTCC)

Project Description:

MTCC's focus on providing livelihood benefits to the impoverished segments of society and to local enterprises through the use of New technologies including ICT.

With an aim to empower community development, the Akkar MTCC is hosted within municipality and school premises. The project is a long term, non-profit venture undertaken with a view towards sustainable development on the basis of enterprise entities.

The MTCC offers a wide range of services within a flexible format to provide new opportunities and adjust to market changes.

Database: Project in Sultan Qaboos University, Muscat - Oman

Project Name:

Muscat Knowledge Oasis

Project Description:

The Muscat Knowledge Oasis is a technology incubator initiated by the Ministry of Trade and Industry in cooperation with the Sultan Qaboos University in Muscat.

With capacity for 60 startup companies, the Oasis includes an Idea Mine area providing the necessary facilities for startup companies to conduct their business.

Database: Project in 14 governorates in Syria

Project Name:

National Programme for IT Dissemination

Project Description:

The programme consists of opening the computing facilities at secondary schools in all cities to the public for a token fee and carrying out introductory courses on the use of personal computers.

The programme aims at:
- The eradication of computer illiteracy among ordinary citizens
- Promotion of information technology in Syria by giving all categories of people the possibility of following the IT evolution.

Database: Project in South of Lebanon (Tyr)

Project Name:

PAJE Center (Points d'Accès Aux Inforoutes Pour La Jeunesse)

Project Description:

The aim of the ADR (Association for Rural Development) is to develop human and natural resources in the rural areas of Lebanon. ADR helps social actors acquire the knowledge and capabilities necessary for the enhancement of their lives.

The center provides Internet access and training on new telecommunication technologies.

It also organizes punctual activities with the other PAJE centers around the world (28 in different countries) as well as with Lebanese partners such as schools, universities, libraries, etc.

Database: Project in Ramallah – West Bank

Project Name:

Palestinian Development Portal

Project Description:

The Palestinian Development Portal is a repository and forum of development issues in Palestine (including NGOs) listing resources, news, events, and discussions on major development issues in Palestine. Its objectives are to support sustainable development and poverty reduction in Palestine through an Internet portal for sharing knowledge, tools, and resources for development practitioners and stakeholders. The portal is seamlessly linked with, and is an integral part of, the global development gateway portal. The portal includes Topics and Focus Pages (topic-based knowledge-sharing communities). It also shares with the global development gateway portal the following:
- AiDA (a searchable database on development projects);
- dgMarket (a global online marketplace providing information on donor and government-funded development activities);
- Country Gateways (a growing network of locally owned and managed portals).

The portal is a forum for people interested in development to share experiences and knowledge, reduce duplication of efforts, and foster greater transparency.

To encourage broad local and regional participation and content, the portal is networked with country-level portals called Country Gateways, which are locally owned and managed. Already, approximately 45 countries have either formally initiated the process of establishing Country Gateways or have expressed a strong interest to do so. .

Database: Project in Ramallah

Project Name:

Palestinian Information & Communication Technology Incubator

Project Description:

Technology Incubator in Ramallah

Database: Project in Ramallah – West Bank

Project Name:

Palestinian NGO Portal Project.

Project Description:

The Palestinian NGO portal will effectively be a virtual gateway to NGOs providing support to the Palestinian Civil Society. A main portal will be designed which will house links to various services provided to both the NGO members of the portal, and to external visitors. These services include online training opportunities, discussion platforms, publications and job center. These services will remain open to change and modification according to the requirements of the NGOs themselves.

The Portal will also provide links to sub portals. These sub portals will be based on the different themes covered by the NGO members of the portal. So far there will be a sub portal for NGOs dealing with health, education, democracy and good governance, human rights, women and children, youth and culture. Each of these sub portals will house information specific to the NGOs that fall under that particular theme.

At least 100 NGOs will be assisting in the design and development of the portal. Those assisting will be the first members of the portal but all NGOs will be invited to become members. The project will begin with choosing 25 NGOs and then expanding it to include the remaining 75 NGOs. They will be carefully selected to ensure that a good cross section of NGOs is covered – NGOs dealing with a variety of different issues, as well as NGOs of differing sizes and geographic distribution.

Database: Project in Lebanon: - Functional Centers: Kfarhatta, Tannourine, Beit Mery, Abadieh, Damour, Moukhtara, Maghdoushe, Jezzine, Ghassanien, Nabatieh, Britel, Beit Aal, Hasbaya, Niha,Ras el metn, Shmistar - Closed Centers: Koussaya, Wadi Jezzine - To be opened: Baalbak, Deir el Ahmar

Project Name:

PCA Internet Point of Presence- PiPOP

Project Description:

PiPop (PCA Internet Point Of Presence) is a program initiated and developed to address the “digital divide” in the Lebanese society.

PCA collaborated with several parties (civil, public, and/or international organizations) to create computer and internet facilities in various parts of the country to be put at the disposal of the local population, enabling access to the latest technology and digital information.

The main objectives of PiPop are to:
- Create several hubs in every region, thus providing affordable access to technology to the maximum number of people of all ages
- Provide communities with small training center, thus offering access to new technology.
- Improve standards of living by constructing an economic-oriented website for every village. Thirteen websites have already been established and have proved to be an ideal means of communication between village locals and their relatives in the Diaspora.
- Help in creating new job opportunities, discovering new potentials and bridging the gap between urban and rural areas.

PiPop is looking towards a promising future; up to 40 centers are to be established, to encourage citizens such as farmers and merchants, and teach them to make practical use of technology in their daily life.

Database: Project in Internet and Technology City, Sana’a, Yemen

Project Name:

Program to Foster Socio-Economic Development in Yemen Using ICT (Preparatory Assistance)

Project Description:

The Preparatory Assistance project aims to facilitate seven different initiatives through an incubator approach. The seven main components – to be implemented independently from each other, are designed to work in coordination and form the comprehensive UNDP ICT Programme in Yemen. Based on the revised work plan and project document, the programme component was reduced to four components. They are designed to work in coordination with ICT stakeholders. These components are:

1. Support to strengthen the different government structures in ICT, i.e., High Commission for the National Information Technology Program, National Steering Committee and Project Management Office

2. Formulation of a Comprehensive National ICT Master Plan (E-strategy) which starts with E-Readiness Assessment.

3. Implementation of the following quick-win projects:
a. Community Access Centers
b. Capacity Building in ICT
c. Development of Government Portal
d. Mobile Internet Units

4. High level advisory services and support for ICT and development policies.

Database: Project in North of Lebanon

Project Name:

Providing IT and Communication Services to Local Communities

Project Description:

The Project aims at:

- Informing the general public about the use of IT, and the opportunity it provides.

- Strengthen the skills and technical expertise needed to empower communities, enabling them to obtain information and boost their levels of knowledge.

- Encouraging communities to use IT to open new horizons for learning and for work.

- Offering community members services in the field of IT at the Safadi Foundation's computer and Internet centers

- Offering basic computer training at the said centers

Database: Project in The Pilot Programme targeting the Displaced will be delivered in three stages: - Aley (caza of Aley) - Hammana (caza of Baabda), - Beiteddine (caza of the Chouf)

Project Name:

Saradar IT programme (SITP) - Mobile Computer School

Project Description:

An e-literacy campaign through a Mobile Computer School with the objective of:

1. Introducing the world of ICT to disadvantaged social groups and economic sectors in urban neighborhoods and rural areas;

2. Linking IT training to employment

Database: Project in Egypt (Siwa)

Project Name:

Siwa Technology Access Community Center (TACC)

Project Description:

TACC Siwa is a local programme initiated by UNDP, Microsoft Egypt and MCIT. The programme illustrates the positive role ICT can have in assisting government to reduce poverty and improve socioeconomic development in Siwa. It addresses how ICT can be used as a tool for development, the possible role of promoting its use in the oasis, specific areas where ICT can be applied, and the overall strategy for utilizing ICT.

UNDP has witnessed the extensive role of the TACCs in empowering local communities, especially in rural areas towards development and poverty alleviation. Introduction of a TACC to Siwa would open up opportunities for Siwa' people to access information technology and to improve their living standards through introducing information technology into their lives.

Immediate Objectives:

1- To create an awareness and impart a vision across the members of Siwa's community on the impact of information technology on job creation, empowerment, learning, growth and job opportunities.

2- To build human and technical capacities and to facilitate access to and utilization of information technology.

3- To train, educate and foster an informed participatory decision making by stakeholders for sustainable development and empower those affected by poverty with access to a wide range of information and data, partners, networking and resources.

4- To stimulate the development of new electronic learning tools and services by and for rural communities.

5- To promote sustainable livelihood by helping to create opportunities for young people, women, the illiterate and others.

6- To stimulate the instantaneous access to a wide range of electronic delivery of government and other services and allow participation by members of the communities.

Long-Run objectives:

1- Economic Benefits through knowledge and E-Commerce
Farmers' access to information can increase the transparency of commodity prices and assist in identifying better markets and suppliers. Having access to daily market prices will subsequently lead to an increase in their revenues by eliminating the middleman; the technology simply allows diversifying the farmer's activities-he can now choose to sell to one or another market instead of being forced to accept the middle-man's offer. Also, having access to farming information will lead to an improvement in the quality of their products ( dates and olives ), as well as better farming and cropping methods, thus allowing Siwa to gain a comparative advantage in this area. Also, efforts should be focused on the production of olive oil which could have a comparative advantage as well. Olive oil is known to have many benefits it is not only used for cooking but also for hair and beauty products, especially in nature-based products which are en-vogue in international markets. The TACC's role here is to offer training on e-marketing of these products, as well as linking Siwan micro-enterprises to relevant business sectors across Egypt, and opportunities for export-marketing.

Also, women could benefit from the e-commerce aspect of the TACC in Siwa by e-marketing their products for export and attracting tourists, which would bring more income to the Siwan women.

Furthermore, the e-marketing of Siwa's mineral water, which is abundant all over the oasis, will foster economic growth as well.

The growing area of eco-tourism is an activity that can benefit from e-commerce offered through the TACC. It provides information to the public while also facilitating bookings and management tasks.

2- E-Health Application
An investment in IT can also be measured as a social good. Siwa is short on experienced doctors. Also, doctors do not have access to the latest finding in the field of opportunity to have the technology to contact a hospital and describe the symptoms of a very sick person and receive a written procedure back.

3- E-Jobs
With today's technology, jobs could be made available where people live. Microsoft partnership will help identify what kind of online jobs to offer for the Egyptian community taking into consideration the current technological facilities found within the country> Therefore, once the initial processing and training is completed, a training based on the following assessment will be provided (Phase III of the Microsoft training) determining what e-jobs could be offered at the national level. This offers real opportunities to the young and eager unemployed.


4- Internet Cafes
TACC will also add a new dimension to the Siwan business sector by generating an Internet Cafe sub-sector. The addition of this new dimension will result in increases in job opportunities.

5- Citizen's Rights
Other benefits of access to IT include information about citizen's rights-having access of hoe a country's social system operates, for example. If a wife is abandoned by her husband, she might be eligible for alimony payments. But without knowing how the system works, without being "plugged in", the woman cannot access her rights. TACCs can play a role here by acting as efficient providers of that information and a link between the system and the citizen.

6- E-Learning
In the education sector, TACC will improve the quality of education available to the community. Teachers can gather more information about a specific topic, and hence work more efficiently. Also, they will transfer the knowledge they have acquired at the TACC to their peers and students, which will increase the future prospect of all parties. Furthermore, the quality of education among community members will improve as well by the direct use of the TACC by researchers and students for the purpose of searching for information, developing educational web sites and consulting professionals.

7- Communication
Siwans will be able to communicate, more easily and frequently with their families and friends, outside the Oasis, via the Internet (using emails, chat programs or similar programs) which is cheaper than making phone calls.

Database: Project in Aita Ech Chaab, Ain Ebel, Debel, Dehaira, Rmeich, Khalwat, Arnoun, Kossaybeh, Mutilleah, Dayer , noun, Bait Chabab, Amchit, Beit Habbak, Bchally, Ecole Professionnelle De Jbeil, Ehmeg, Joun, Maad, Hsarat, Kartaba, Kfarsala, Dotre Dame Mayfouk, , Tanourin, Official School Mayfouk, Douris, Hermel, Dair el ahmar, Seghbin, Qaroun, Rashaya, Manara, Ain Saade, Ilate, Tekrit, Bazbina, Ibles Saqi, Beit Miri, Kornet Chehoine, and Ghebiry.

Project Name:

SmartBus

Project Description:

The refurbished school bus fully equipped with state-of-the art computers, software and technology travels throughout the country reaching even the most remote villages.

With seven years of experience in this area, Mercy Corps is keenly aware of the rural communities’ needs and is well skilled in addressing them. By sparking up computer literacy in rural areas, the SmartBus can therefore help introduce computer learning in schools. The SmartBus easily responds to rural communities needs to join the information age.

Database: Project in Damascus – Syria

Project Name:

Strategic ICT Program for Socio-economic Development in Syria

Project Description:

The programme will support Syria in the use of Information and Communication Technology (ICTs) for human development. Activities aim to help direct ICT developments in Syria towards human development by assisting the creation of an enabling environment and capacities. The programme is based on six major and interlinked interventions with a view to creating the basic environment and capacities for further national and donor funded activities to use ICT as a tool for human development.

These components are:

(I) Assessment of the suitability of the current and future ICT developments in the country to serve as a tool for human development.

(II) A financial mechanism to ensure the proliferation and sustainability of telecenters, using the franchise model.

(III) Development of the information content relevant to local and national human development requirements, through a development portal.

(IV) A model Mobile Internet Unit to serve as a bridge of information into remote areas until the overall proliferation of the telecenters and ICT in general.

(V) Policy advise to ensure that the national ICT strategy whether on infrastructures and application are in line with the needs of human development

(VI) Training and capacity building in areas of ISP management. A Partnerships with public and private institutions will be critical to the success of the programme.

Database: Project in IT clubs in Egypt

Project Name:

Support to existing Community Access Centers (CACs)

Project Description:

MCIT has established over 600 technology clubs, to provide access to underprivileged community. These technology club one hosted and managed his government led organization and / or NGOs. The main objective is to provide access and IT skills to all sectors of the society especially the under served ones.

The technology centers are facing some challenges. The quality of the training and the curriculum given varies from one place to the other with no control or supervision, rendering the performance of the clubs ranging from good at some places to very poor at others. All the trainers received basic IT training either directly from the Ministry or via a secondary source rendering the quality of the trainers and there ability to deliver curriculum not up to standard in various Governorates.

The main goal of this project is to spread social awareness of information technology among Egyptian children and youth, and to train young people in skills that will maximize their productivity and let them enter the information era.

The project's primary objectives are:
- To upgrade the IT skills of 210 trainers at IT Clubs in 70 centers, and
- To provide basic IT training to 700 fresh graduates who rank amongst the underprivileged youth with the ultimate aim of assisting them in finding employment (10 youth per center)

ICTDAR is responsible for:
- Needs assessment development
- Identification of the Trainers
- Assisting in the design of the training program
- Adding and executing the component of ICT4D in the training program
- Providing technical assistance/expertise especially related to direct ICT for development activities to be more relevant to poverty reduction
- Producing one business model and business plan to ensure sustainability and the potential replication in similar environment at CTLC
- Preparing the community members especially youth to meet work force requirement
- Extending support in the area of capacity building

Database: Project in Jordan

Project Name:

Support to Jordan's E-Learning Initiative

Project Description:

The project responds to a call from the Jordanian government to assist in the integration of information and communication technology (ICT) in the national education system.
The project comprises three main initiatives:

1) The launching of ICT in education. This initiative ($1 million) raised the awareness among senior officials and administrators of the Ministry of Education and the Ministry of Information and Communication Technology of the wide range of ways in which Internet-based computer technology could be used in the schools and introduced them to various Canadian experiences in this area.

2) Supporting E-Learning in Jordan: This initiative ($3.5 million) is directed at developing the capacity of the Ministry of Education at the policy and operational levels to integrate ICT in public schools.

CIDA support provided the Jordanian E-Learning Coordination Unit with equipment, training, and professional development in the areas of curriculum and material development, training delivery, change management, monitoring, workshop delivery, and communications.

Canarie Inc., a Canadian company, is helping design and organize a broadband network linking 8 universities, 17 colleges, 3,100 schools, 400 post offices, and 70 telecentres throughout the country.

3) Supporting E-Learning in Jordan II: This initiative ($5 million) supports educational interventions led by the Ministry of Education in the field of E-Learning in Jordanian schools according to the principles of the Education Reform for the Knowledge Economy.

Database: Project in Within Beirut city

Project Name:

Telecenters in Lebanon

Project Description:

The Hariri Foundation established 5 computer training centers within Beirut city. These are not always furnished with Internet / dial up connectivity, and serve individuals without access to PCs.

Database: Project in - Bosra, South of Damascus - Al-Zabadani, near Damascus - Dreikish, near Tartous The Ministry of Information and Technology plans to open another 11 of these reef (rural) telecentres this year, with support from UNDP.

Project Name:

Telecenters in Syria

Project Description:

The telecentres are training and service-oriented, focusing on technology as a tool to help people gain information and modern skills to improve their lives and livelihoods.

The telecentres programme builds on six broad initiatives to help Syria use ICT as a tool for human development. These include:

- Assessing suitable ways of using ICT for human development,
- Setting up a financial mechanism to sustain the telecentres using a franchise model, and
- Developing information content relevant to local and national human development requirements through ReefNet.

The programme will also use a pilot mobile Internet unit to reach out to remote areas until ICT becomes more widely available, give policy advice to ensure that the national ICT strategy is in line with human development needs, and offer training in managing Internet Service Providers.

The program's telecenters will use ReefNet, a web portal providing information in Arabic catering to rural needs, including local information and news, food security, employment, laws and legal rights, social services, health and the environment.

Database: Project in Jordan

Project Name:

The Human Resource Development Information System (HRDIS)

Project Description:

The project focused on assisting Jordan in the establishment of a world-class Human Resource Development Information Service by supporting the creation of an Internet-based National Labor Market Information System, a National Business Database, National Electronic Recruitment Services, and a Professional Counselor Program within the national educational institutions.

The Professional Counseling program demonstrated to individuals how to plan their career using technology and market information and included on-line manuals, self-evaluation tests, and advice.

Jordan is committed to establishing a fully functioning national labor information network to allow it to better employ the graduates of the country's education and training systems.

Database: Project in 6 major cities in Egypt

Project Name:

The Professional Training Program

Project Description:

The initiative is an intensive human resource development that aims at training a cadre of IT and communications specialists who will help upgrade Egypt’s ICT infrastructure.

The program is available for all Egyptian faculty graduated fulfilling the program criteria, and it is divided into two sections: Information Technology and Communication & Networking.

MCIT has set a target in the fall of 2000 to achieve in its 5 years plan training program, which is to train 20,000 to 25,000 IT professionals, and 4,000 to 5,000 communications and networking specialists (i.e. Annually performing training of around 5,000 IT professionals and 1,000 communications and networking technicians).

To materialize this initiative, MCIT started to create partnerships with multinational IT companies and launched a series of tenders. There are currently eleven multinational companies involved in the professional training program:

- IT Training: IBM, ICL, Orascom and Arab Academy for Science & Technology.
- Communications & Networking Training: Cisco, Nortel, Ericsson, Lucent, Siemens, Huawei, and AlcaTel.

The IT training focuses on developing software applications. There are 40 training centers throughout Egypt’s major cities. The contributing companies offer different tracks, each lasting six months.

The IT section is open to university graduates who have completed their studies within the latest three calendar years.

Database: Project in Palestinian Refugee Community

Project Name:

The Scholarship Fund for Palestinian Women

Project Description:

The Scholarship Fund for Palestinian Women assists women from the Palestinian refugee communities in Lebanon to pursue undergraduate university degrees in Lebanon, thus developing their professional and management skills in such key sectors as science, engineering, mathematics, and information sciences.

The project focuses on improving the status and skills of women as major contributors and stakeholders in development. Its goal is to allow these women to take a leading role in the refugee community. It is expected that these women will become income earners and play an increased leadership role in the Palestinian community along with their male colleagues.

By developing the leadership role and the capacity of women in the Palestinian refugee camps, the camps themselves will be positively impacted.

Database: Project in North Lebanon

Project Name:

Training Center for Information and Communication Technology

Project Description:

The project’s ultimate objective is to promote the development of educational and leisure services for the youth of the North of Lebanon

The project involved the creation of a training center on Computer and Information Technology based on the idea that Information and Communication Technology represents a promising niche. ICT can serve to prepare the youth of these regions to increase their employment opportunities.

In addition to basic and advanced computer training as well as Internet access, the center teaches various specialties especially those related to technological issues.

The center includes a Cyber café where youth can gather to socialize, discuss various issues, share expertise and knowledge, learn from each other and mostly enhance their computer and technological knowledge.




The center will include a Cyber café where youth can gather and meet to socialize, discuss various issues, share expertise and knowledge, learn from each other and mostly enhance their computer and technological knowledge.

Database: Project in Lebanon

Project Name:

WRCATI - Promoting the rights of women and children through the use of ICT

Project Description:

The project is to help empower women to address and resolve issues related to family law, including child support payments, marriage and divorce, labor, adoption and custody, etc… The project will produce user-friendly, readily understandable legal information in textual and video format in the local language. The information will be delivered on the Internet (where applicable), CD-ROM and through telephone hot lines.

Already existing community centers and/or women support centers in rural and urban areas (47 in Lebanon, 1000 in Egypt) will be used to help access the information and advice. These centers will be equipped with computers and printers. Women will access the information with the help of social worker, who will be trained on the basic use of ICT.

The project will produce CD Rom and Web-site on women rights laws, FAQs, family court automation and capacity building.

Database: Project in Egypt

Project Name:

WRCATI - Promoting the rights of women and children through the use of ICT

Project Description:

The project is to help empower women to address and resolve issues related to family law, including child support payments, marriage and divorce, labor, adoption and custody, etc… The project will produce user-friendly, readily understandable legal information in textual and video format in local language. The information will be delivered on the Internet (where applicable), CD-ROM and through telephone hot lines.

Already existing community centers and/or women support centers in rural and urban areas (47 in Lebanon, 1000 in Egypt) will be used to help access the information and advice. These centers will be equipped with computers and printers. Women will access the information with the help of a social worker, who will be trained in the basic use of ICT.

The project will produce CD Rom and Web-site on women rights laws, FAQs, family court automation and capacity building.



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